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Industry Circular No. 34 of 2020 - Business Continuity Update: Operations

Friday, 18 September, 2020


Industry Circular No. 34 of 2020

BVI FSC Business Continuity Update: Operations

The BVI Financial Services Commission ("the Commission") continues to issue notices regarding business operations and available services. Details below:

HK Office  
In-office processing of transactions continues daily from 10:00 a.m. – 12:00 p.m. Until further notice, we will continue to make arrangements for the delivery of certificates to agents via courier.

BVI Offices  
Our physical offices remain closed to the public with adjusted contactless services provided effective Monday, September 21 2020, between the hours of 9:30 a.m. and 2:30 p.m.

Registered Agents should note the following:

Adjusted Certificate Collection Arrangements
Certificate collection will be accommodated daily from 9:30 a.m. – 2:30 p.m. by appointments only. Appointments can be made by calling (284) 347-4120.

Remittances to the Commission
Acceptance of cheque payments for deposit accounts and any other payments due (
including those necessitated by a Court Order) to the Commission will resume daily via the drop-box facility at the Commission's Administration building (18 Pasea Estate Road). Cheques dropped off to replenish deposit accounts before 2:30 p.m. will be processed on the same day.
See instructions for making cheque payments through our Drop-Box Facility and for electronic transfers.

Our team remain available by email and telephone to address and resolve queries. Industry practitioners are encouraged to use the division email contact list for correspondence with the Commission.

Please continue to monitor the Commission's website for essential updates.

Posting Date:
Friday, 18 September, 2020